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Need to talk to us? Coventry Health Care is ready to assist you at the numbers below. We also provided our mailing and email addresses if you prefer to write to us.
Phone
(800) 755-3901
Monday through Friday
8:00 AM - 6:00 PM (Central)
Mailing Address
Local Office
Coventry Health Care
550 Maryville Centre Drive, Suite 300
St. Louis, MO 63141
Members
Customer Service
Coventry Health Care
Attn: Sales and Marketing Dept.
550 Maryville Centre Drive, Suite 300
St. Louis, MO 63141
(800) 755-3901 - Toll-Free
(877) 231-0573 - TDD #
8:00 AM - 6:00 PM CST
Monday through Friday
Member Appeals*
Coventry Health Care
Attn: Member Appeals
550 Maryville Centre Drive, Suite 300
St. Louis, MO 63141
*All appeals must be submitted
via U.S. mail
Providers
Provider Relations
Coventry Health Care
Attn: Provider Relations
550 Maryville Centre Drive, Suite 300
St. Louis, MO 63141
Provider Hotline
(800) 755-5242
Employers
Employer Inquiries
Coventry Health Care
Attn: Marketing Department
550 Maryville Centre Drive, Suite 300
St. Louis, MO 63141
Brokers
(800) 743-3901 - Toll Free
(877) 231-0573 - TDD #
(866) 465-9494 - Fax
Broker Services
For general questions, claims and billing inquiries and group/member issues
(866) 320-5323
7:00 AM -6:00 PM
Monday through Friday
Broker Commission Services
For questions relating to commission payments, status, statements, etc.
(866) 320-5323 (#3)
7:00 AM -6:00 PM
Monday through Friday
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Use our online form to submit a question or request more information.
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